*IMPORTANT NOTES: Please note that product photographs displayed on the website are preproduction visualisation purposes only. While we strive to present accurate visuals, the actual colours, textures, and details of the final products may vary due to lighting, screen settings, and slight production colour variations. By making a purchase, the customer acknowledges and accepts that there may be slight colour and details differences between the image and the final physical item. 

The purchased item is strictly available for in-store collection only. Upon confirmation of payment, our representative will contact the purchaser via WhatsApp or email within three (3) working days to arrange for self-collection at the designated retail location.

In the event that the purchaser is uncontactable or fails to collect the item within thirty (30) calendar days from the date of purchase, the item shall be deemed forfeited. No refund, replacement, or compensation shall be provided under such circumstances.

Sales & Collection Terms 

1.    Final Sale / No Refunds
• All sales are final. Payment is non-refundable once the order has been confirmed and processed, regardless of change of mind or dissatisfaction.

2.    No Exchanges Permitted
• The Company does not permit exchanges, including but not limited to size, design, or colour variations. Each item is sold as-is and cannot be substituted after purchase.

3.    Inspection and Acceptance Upon Collection
• Buyers collecting their order in person are responsible for inspecting the item(s) at the point of collection.
• Once the buyer has inspected and accepted the item(s) and has exited the retail premises, the sale shall be considered final. 
• No replacement, repair, refund, or exchange will be provided under any circumstance thereafter.